Creating Benchmarking databases to support benchmarking efforts including;

• Organizing taxonomies of over 240 business processes used for analytic purposes
• Creating over 600 study maps and guides to structure benchmarking efforts
• Developing industry standard databases of performance measures
• Gathering company responses to specific measures into databases
• Administering databases of over 140,000 process owners categorized by industry and process interest

Leading individual companies in benchmarking efforts by;

• Defining high payoff areas for research topics
• Conducting short (survey) and long (site visit) benchmarking efforts
• Facilitating project teams in benchmarking efforts
• Attracting top companies to join efforts
• Measuring performance
• Performing Gap analysis
• Leading site visits to best practice companies
• Compiling results and making recommendations for action
• Providing implementation services

Forming associations to share benchmarking information including;

• Conducting member meetings
• Identifying critical topics of interest
• Forming study groups
• Collecting Performance data
• Identifying leading companies
• Leading site visits to best practice companies
• Compiling results into summary and detailed management reports

Conducting sessions and writing books and papers on benchmarking topics;

• Conducting in-house training sessions
• Training through open forum sessions
• Presentations at professional and trade associations
• Conducting proprietary research, writing reports, books and article