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Become a member of
Relationship Management Benchmarking Association™
On-Line
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Benchmarking is the most cost effective way of introducing best practices to your organization
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Add Your Name to Our Database for Future Studies
Relationship Management Benchmarking
Association™ is an association of companies that conducts
benchmarking studies to identify the best practices surrounding "relationship management" that
improve the overall operations of the members.
Mission
To identify "Best in Class" business
processes, which, when implemented, will lead member companies to exceptional
performance.
Objectives
- To conduct benchmarking studies of important business processes.
- To create a cooperative environment
where full understanding of the performance and enablers
of "best in class" business
processes can be obtained and shared at reasonable
cost.
- To use the efficiency of the association to obtain process performance data and related best practices from group of companies.
- To support the use of benchmarking to facilitate process improvement and the achievement of total quality.
Membership
- The scope of Relationship Management Benchmarking Association membership includes those organizations that have or will benchmark their relationship management processes as part of or in support of their core business(es).
- Company membership will be considered with respect to compliance with Relationship Management Benchmarking Association mission, goals and operating guidelines, as well as, qualification of the organization within the scope of membership.
- Participation in specific efforts will be optional and open only to members with costs shared by the participants.
Benefits of Membership Studies:
- Management Benchmarking Association™ will identify and present
to members opportunities to participate in Benchmarking
studies on various topics addressing issues of importance
to relationship management.
There are two types of Benchmarking studies provided:
- Consortium studies are offered to the membership as a whole with costs divided.
- Single company sponsored studies addressing the interest of one member company can be offered to other selected members for no fee.
The association will also support "relationship management" benchmarking
efforts:
- Research - Access public and private databases.
- Identify
study participants - Top companies interested
in improving their "relationship management" processes.
- Collect data - Manage response collection with the participants as a third party.
- Lead site visits - Structure with best participants.
Roundtables:
Interest
group roundtables will be organized throughout the year. Members
will pay a nominal fee to join real and virtual roundtable discussions
that address specific processes.
Cost:
Currently, membership is FREE! Costs
of studies are shared by the participants.
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Current Benchmarking Initiatives
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Click topic for more info
Contact Us
281-440-5044 or
click here for email
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